General Terms and Conditions of Use

Last updated: May 26, 2026

Thank you for visiting KRNglasses.com. These General Terms and Conditions of Use explain the terms that apply when you access our website, browse our products, create an account, place an order, or use any services available through www.krnglasses.com (the “Site”).

By using the Site or placing an order, you agree to these Terms, our Privacy Policy, our Delivery & Shipping Policy, our Returns and Refunds Policy, and any other policies or notices published on the Site.

If you do not agree with these Terms, please do not use the Site or place an order.

1. About KRNglasses.com

KRNglasses.com is an independent online eyewear retailer. We offer sunglasses, sport sunglasses, optical frames, and selected sport and lifestyle products from independent and specialized brands.

Our business contact details are:

KRNglasses.com
5742 Tangle Circle Lane
Houston, TX 77057
United States
Email: contact@krnglasses.com
Phone: +1 (917) 764-4607

For customer service information and support hours, please visit our Contact Us page.

Product availability, shipping options, delivery times, and pricing may vary depending on the product, destination, currency, inventory location, and fulfillment method.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not violate these Terms, applicable laws, or the rights of others.

You agree not to:

• Use the Site for fraudulent, unlawful, abusive, or harmful activity.
• Attempt to interfere with the security, functionality, or operation of the Site.
• Use automated tools, bots, scraping systems, or similar methods to access or copy content from the Site without our permission.
• Submit false, inaccurate, misleading, or incomplete information.
• Impersonate another person or use another person’s account without authorization.
• Use the Site in a way that could damage, disable, overburden, or impair our systems or services.

3. Eligibility

The Site is not intended for individuals under the age of 18. By using the Site or placing an order, you confirm that you are at least the age of majority in your jurisdiction or that you are using the Site with the involvement of a parent or legal guardian.

4. Account Information

You may be able to create an account on the Site. If you create an account, you agree to provide accurate, current, and complete information and to keep that information updated.

You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account. If you believe your account has been accessed without authorization, please contact us immediately.

We reserve the right to suspend or terminate an account if we believe that the information provided is inaccurate, incomplete, fraudulent, or that the account has been used in violation of these Terms.

5. Product Information

We make reasonable efforts to display product information, images, colors, descriptions, prices, availability, and specifications accurately. However, we do not guarantee that all product information on the Site will always be complete, current, or error-free.

Product colors may appear differently depending on your screen, device, browser, lighting, and display settings.

If we discover an error in product information, pricing, availability, or description, we reserve the right to correct the error and, when appropriate, cancel or refuse an order affected by the error. If your payment has already been charged and your order is canceled, we will issue a refund to the original payment method.

6. Orders and Acceptance

Placing an order through the Site does not guarantee acceptance of the order. We reserve the right to accept, refuse, cancel, or limit any order for reasons including, but not limited to:

• Product unavailability.
• Errors in product information, price, or availability.
• Suspected fraud, unauthorized activity, or payment risk.
• Incorrect, incomplete, or undeliverable shipping information.
• Restrictions imposed by carriers, payment processors, suppliers, or applicable laws.
• Orders that appear to be placed for unauthorized resale or commercial misuse.

If we cancel an order after payment has been charged, we will issue a refund to the original payment method.

7. Pricing, Currency, and Payment

Prices are displayed in the currency available for your market or location. The final price, taxes, shipping charges, and any available payment methods will be shown at checkout before payment.

Payments are processed securely through Shopify checkout and our integrated payment providers. We do not store full credit card numbers on our own systems.

You agree to provide current, complete, and accurate billing and payment information. You also confirm that you are authorized to use the payment method provided.

8. Promotions, Discounts, and Coupon Codes

From time to time, we may offer promotions, discounts, coupon codes, or special offers. These offers may be subject to additional terms, expiration dates, product exclusions, quantity limits, geographic restrictions, or other limitations.

Promotions and discounts are not guaranteed and may be modified, suspended, or discontinued at any time. Unless expressly stated otherwise, promotions cannot be applied retroactively to previous purchases or combined with other offers.

9. Shipping and Delivery

Shipping options, delivery estimates, and shipping costs vary depending on the product, destination, currency, carrier, inventory location, and selected shipping method.

The final shipping cost and estimated delivery time will be displayed at checkout before payment.

Please review our Delivery & Shipping Policy for more information.

10. Customs, Duties, and Import Charges

For international orders, customs duties, import taxes, VAT, GST, brokerage fees, handling fees, or other import-related charges may apply. These charges are determined by local authorities, customs agencies, carriers, or brokerage providers and are the responsibility of the customer unless otherwise stated at checkout.

Please review our Customs and Import Charges Policy for more information.

11. Returns and Refunds

Eligible products may be returned in accordance with our return policy. Return conditions, return window, return shipping responsibility, refund timing, and exceptions are explained in our Returns and Refunds Policy.

Please do not send items back without first requesting return authorization and return instructions.

12. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly and include your order number, product details, and photos when applicable.

We will review the case and provide the appropriate resolution according to our Returns and Refunds Policy.

13. Product Use and No Professional Advice

Information provided on the Site is for general product and shopping information only. It does not constitute medical, health, safety, or professional advice.

If you have questions about eye health, vision correction, prescriptions, medical conditions, product suitability, or safety requirements for a specific activity, please consult a qualified professional before using any product.

14. Intellectual Property

The Site and its content, including text, graphics, images, product descriptions, logos, designs, page layouts, and other materials, are owned by or licensed to KRNglasses.com and may be protected by copyright, trademark, and other intellectual property laws.

You may use the Site for personal, non-commercial shopping and informational purposes only. You may not copy, reproduce, distribute, modify, display, sell, license, or exploit any content from the Site without our prior written permission, except as permitted by applicable law.

Third-party brand names, trademarks, product names, and logos displayed on the Site are the property of their respective owners.

15. User Content, Reviews, and Feedback

If you submit reviews, comments, feedback, images, suggestions, or other content to us or through the Site, you confirm that you have the right to provide that content and that it does not violate the rights of any third party.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, publish, and share that content in connection with our Site, products, marketing, customer support, or business operations, where permitted by law.

We reserve the right to remove or edit user-submitted content that we believe is unlawful, misleading, offensive, fraudulent, inappropriate, or in violation of these Terms.

16. Third-Party Links and Services

The Site may contain links to third-party websites, services, tools, payment providers, shipping carriers, advertising platforms, or other external resources. These third parties are not owned or controlled by us.

We are not responsible for the content, policies, security, availability, or practices of any third-party website or service. Your use of third-party services is subject to the terms and privacy policies of those third parties.

17. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

18. Availability of the Site

We make reasonable efforts to keep the Site available and functioning properly, but we do not guarantee that the Site will always be uninterrupted, secure, error-free, or available at all times.

We may update, modify, suspend, or discontinue any part of the Site at any time without prior notice.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis. We do not guarantee that the Site will be error-free, uninterrupted, secure, or free from viruses or other harmful components.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

20. Limitation of Liability

To the fullest extent permitted by applicable law, KRNglasses.com and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the Site, your inability to use the Site, or your purchase or use of products from the Site.

To the fullest extent permitted by applicable law, our total liability for any claim related to a product purchased from the Site will not exceed the amount you paid for that product.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

21. Indemnification

You agree to indemnify and hold KRNglasses.com harmless from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from your violation of these Terms, misuse of the Site, violation of applicable laws, or infringement of the rights of another person or entity.

22. Governing Law

These Terms are governed by the laws of the State of Texas and applicable laws of the United States, without regard to conflict of law principles, unless another law is required to apply under applicable consumer protection rules.

Nothing in these Terms limits any mandatory rights you may have under the laws of your place of residence.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Site, products, services, policies, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the Site after changes are posted means you accept the updated Terms.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

25. Contact Us

If you have any questions about these Terms, please contact us: